Glossary of Insurance Terms

The insurance industry uses a number of technical terms, often chosen for their precise meanings, which might not be as clear to the general public as they are to members of the industry. This glossary aims to provide explanations for some of the core words and phrases commonly encountered in insurance documents.

Act of God

Natural events solely caused by uncontrollable forces, devoid of human interference and impossible to prevent even with reasonable foresight and precautions.”

Addendum

An additional document outlining agreed-upon modifications to an insurance contract, often referred to as an “endorsement.”

Additional Premium

Signifies an extra payment by the insured due to policy changes that may have increased risk, altered conditions, or modified the sum insured.

Adjuster

An individual appointed by insurers to investigate and evaluate claims, commonly known as a claims adjuster or loss adjuster.

Aggregate Limit of Indemnity

Denotes the maximum sum an insurer will pay for all accumulated claims within a specific insurance period.

All Risks

Refers to insurance covering property loss or damage caused by any unforeseen event except those explicitly excluded.

Assurance

Although interchangeable with insurance, is typically used in life cover, implying certainty of an event compared to the probability implied by insurance.

Average

Clause in insurance policies restricts the claim payout proportionally to the under-insurance compared to the total value of the insured item in the event of a loss.

Business Interruption Insurance

Covers expenses and lost earnings due to events like fire or flood, forcing temporary closure or relocation.

Certificate

Is a document issued by insurers as proof of active insurance coverage, some of which, like motor or employer’s liability certificates, are legally required.

Claims

Signify injury or loss leading to the insured’s liability under a policy issued by the insurer.

Commercial Combined Insurance

Bundles various commercial insurances into a single package.

Concealment

Refers to the deliberate suppression of a material fact by an insurance proposer, often rendering the contract null and void.

Consequential Loss

Involves insurance coverage for losses following direct damage, such as loss of profits or use insurance.

Continuous Cover

Differs from typical policies by not requiring renewal; it remains in force until canceled by either the insured or the insurer.

Cyber Insurance

Protects businesses from data breaches, cyber attacks, and associated costs like theft or employee fraud.

Corporate Legal Liability

Shields companies against prosecutions or lawsuits for managerial mistakes or negligence in areas like health and safety or tax compliance.

Excess

Is the amount the client must contribute to an insured claim, such as a policy having an excess of £250.

Employers’ Liability Insurance

Is legally mandatory for businesses employing people, protecting against employee lawsuits for work-related injuries or illnesses.

Employment Practices Liability

Defends a company’s managers against claims of discrimination, wrongful dismissal, or unfair redundancy from employees or former employees.

Errors and Omissions (E&O) Insurance

Safeguards professionals against legal claims alleging negligence in their work, also known as Professional Indemnity (PI) insurance.

Indemnity

Is the insurer’s principle aiming to restore the insured to the pre-loss position as closely as possible.

Indemnity Period

In business interruption insurance covers the duration of disruption after an insured peril.

Insurable Interest

Necessitates the policyholder’s recognized interest in the insured item, benefiting from its safety or freedom from liability.

Insurable Value

Is the amount payable by the insurer in case of total loss, based on the insured’s interest in the occurrence or event.

Key Person Insurance

Provides a lump sum if a vital person in a business cannot work due to illness or injury.

Limit of Indemnity

Is the financial cap of coverage within a policy, either per claim (“any one claim”) or overall (“aggregate”) during the policy period.

Lloyd’s Broker

Is an approved broker by Lloyd’s Council, authorized to transact business directly with underwriters at Lloyd’s.

Loss Adjuster

Evaluates claim sizes for insurance firms and assists in recovery after an insurance claim.

Loss Assessor

Negotiates claims for a fee, typically a percentage of the claimed amount, acting on behalf of the claimant.

Name

Refers to an underwriting member of Lloyd’s.

New For Old Insurance

Compensates without deducting for depreciation for lost or destroyed property.

Office Insurance

Protects business buildings, contents, and may include business interruption, liabilities, and legal expenses coverage.

Period of Insurance

Indicates the duration of an insurance contract, specified in the policy documents.

Personal Accident (PA) Insurance

Compensates for injuries preventing work, temporarily or permanently, for the insured or an employee.

Policy

Is a document issued by an insurer outlining terms and conditions, serving as legal evidence of the insurance agreement.

Policy Holder

Is the individual to whom the policy is issued, also referred to as insured or assured.

Policy Schedule

Is a document detailing specific information regarding a particular risk within an insurance contract.

Premium

Is the price paid to purchase an insurance policy, calculated based on the risk of a claim occurring.

Professional Indemnity (PI) Insurance

Protects against claims from customers or third parties alleging mistakes or breaches.

Public Liability (PL) Insurance

Covers businesses against injury or property damage claims from third parties.

Reinstatement

Involves restoring or rebuilding damaged insured property instead of settling through a monetary sum.

Renewal

Is the process of extending insurance from one period to the next.

Schedule

Within a policy contains unique information related to a particular risk.

Sum Insured

Is the maximum payout an insurer will make in the event of a claim.

Underinsurance

Occurs when the sum insured in an insurance policy is insufficient to cover the risk, potentially leaving the insured out of pocket during a claim.

Underlying Insurance

Refers to primary insurance as opposed to excess insurance.

Underwriter

Is an individual who accepts business on behalf of an insurer.

Wear and Tear

Represents the depreciation in insured property due to usage, deducted from claims payments.

Without Prejudice

Indicates discussions or correspondences during disputes or negotiations, prohibiting their use as evidence without both parties’ consent. It’s also used by an underwriter when paying a claim that might not strictly apply to the policy, ensuring it’s not considered a precedent for similar claims in the future.

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