Across the international moving industry, everyone involved in the shipping of household goods knows the importance of marine insurance that provides cover for their clients possessions.
But how many of the clients you move miss the importance of this insurance? We know that more recently more clients have pointed to the fact that if they are engaging a professional company like yours to move their goods, insurance is not required.
The industry has also seen margins constantly challenged when securing moves and not taking insurance is seen as an easy and big cost saver by clients. Of course, the problem for your clients is often not your professional service and expertise but the mammoth overseas journey that their goods take. This of course includes the role other parties play in it, be that the container ships the goods travel on, the ports they are cleared at, or the warehouses they might need to be stored in awaiting final delivery – things that are very much beyond your control.
Some movers still struggle with this argument when dealing with clients and end up organising the moves of entire households across the world with no insurance in place. But what are the potential real costs from the decision not to insure and does the initial saving your client makes end up as a false economy when things go wrong?