Customers’ Goods in Store / Other Business Assets
Continuing storage charges will support your business through periods where other sources of revenue are uncertain. If your storage premises are subject to a significant loss during this time, not only will this vital revenue be lost, but, if you own your building, you could also face losing your most valuable asset.
You should ensure any building you own or lease and any stored goods are sufficiently protected, particularly as it is highly likely the premises will be unoccupied for a prolonged period.
The traditional containerised storage approach adopted by the removals industry means it is unlikely that a substantial value of customers’ goods could be stolen. However, it is common for arson to occur following a break-in, and this is a more significant concern.
With regards to arson risk, where you own or lease storage premises, and it does not have 24-hour security or monitored CCTV, you should perform inspections as regularly as you can to monitor security. You should ideally also discuss risk management with the owners or occupiers of buildings which are adjoining or close-by, as fire can quickly spread between neighbouring properties. If you use trade or other third-party storage, such as self storage, you should enquire with the provider to ensure they have similar controls in place.
Generally, you should ensure all waste, pallets and other flammable materials are either cleared or stored a significant distance from any building (or vehicle). You must also remember to follow guidance from the Health & Safety Executive on how to store any gas bottles you keep on-site (for use on a Fork-Lift Truck, for example). Calor has published some useful information on this. While you carry out your checks, you should make sure your neighbours are also taking a sensible approach.